Privacy & Security Policy

Countessascloset.com collects client data information off our site, to make your online shopping experience the very best on the Internet. We respect your privacy, and we assure you that we will maintain and use this information responsibly.

Thus, we would suggest to fully understand the privacy practices of Countessa's closet.com our visitors should refer to this written privacy policy.

General Browsing:
     Countessa's Closet.com gathers navigational information about where you go on our Web site and information about the technical efficiencies of our web site and services (i.e. time to connect to our web site, time to download pages). This information allows us to see which areas of Countessa's closet.com are most visited and helps us better understand our customers' experience at Countessascloset.com. This helps us improve the quality of visitors' online shopping experiences by recognizing and delivering more of the features, services and products our visitors prefer. Additional non-personally identifiable information (i.e. domain type, browser version, service provider and IP address) may be collected which will provide information regarding your use of our Web site (such as the time of your last visit to a page on our site).

Disclosure of Personal Information:
     Any information you provide to us at this site when you establish or update an account, enter a contest, shop online or request information (i.e. name, address, e-mail address, telephone number and credit card information), is maintained in private files on our secure Web server and our internal systems. This information is used to enable Countessascloset.com to deliver services and information about our products to you.

To ensure compliance with federal law, Countessascloset.com does not maintain information provided by children under the age of 18.

If you are visiting Countessascloset.com from a location outside of the U.S., your connection will be through and to servers located in the U.S. Your orders placed through Countessascloset.com fully processed in and shipped from the U.S. and all information you provide will be securely maintained in our Web server and internal systems located within the U.S.

You should be aware that we may disclose specific information about you if necessary to do so by law or based on our good faith belief that it is necessary to conform or comply with the law or is necessary to protect the users of our Web site, the site or the public.

Countessas Closet Inc does not sell, rent or trade your e-mail address to third parties. We may, however, use third parties to help us provide services to you, such as fulfilling orders, processing payments, monitoring site activity, conducting surveys, and administering e-mails, drawings or contests. If personally identifiable information (i.e. name, address, e-mail address, telephone number) is provided to any of these third parties, we will require that such information be maintained by them in strictest confidence.

If you purchase merchandise through Countessa's Closet or if you are added to our Catalogue mailing list, your name and mailing address To database. Please be aware that we occasionally make our print catalogue customer mailing and shipping lists, sometimes categorized by purchasing information, available to reputable, carefully screened companies whose products you may find of interest. If you would like your name and mailing address removed from this list, please Mail Countessascloset.com

If you are visiting Countessa's Closet through Yahoo! Shopping, information about your visit through the pages within Countessa's Closet and your purchasing experience on our site will be accessed by Yahoo!Shopping and we suggest that you review the Yahoo! privacy policy. You may avoid these disclosures to Yahoo!Shopping by entering www.countessascloset.com directly into the address field of your browser.

We may participate with certain reputable companies who offer you the ability to establish a membership that would enable you to participate in digital wallets, payment services or rewards programs. In this regard, if you elect to establish membership in a program sponsored by one of these companies, we would disclose only the information to them required to make their programs work and support your membership with them (typically, name of the user and amount of purchases made on Countessascloset.com. Countessa's Closet is not responsible for the privacy practices of the companies sponsoring these membership programs and we suggest you review the privacy policy of each company with whom you may be considering a membership.

     We have carefully selected a company, Summers Enterprise Inc, that will assist us in better understanding your use of our site. Summers Enterprise Inc will place cookies on your computer to collect information on our behalf that will educate us on such things as search engine referral, how you navigate around our site, unique visitor identification, and product browsing and purchasing information. Countessas Closet.com does not allow Summers Enterprise Inc to collect credit card, username or password information. Summers Enterprise Inc analyzes the information it collects on our behalf and returns it back to Countessa's Closet through a secure web connection. The information and analysis will only be used to assist us in better understanding your interests in our web site and how to better serve those interests. Summers Enterprise Inc is contractually prohibited from using our data for any other purposes or match it against any other information in its possession and is required to maintain all information collected and its analysis in strictest confidence. As a visitor to Countessas Closet , you have the option to deactivate the ability of Summers Enterprise Inc to analyze your browsing and purchasing behavior on our site. You may also choose to continue to benefit from the improved shopping experience which the Summers Enterprise Inc analysis allows us to provide to you, but maintain anonymity.

Use of Cookies:
     Countessa's Closet uses a browser feature known as a cookie, which assigns a unique identification to your computer. Cookies also allow Countessa's Closet to make our site more responsive to your needs, by delivering a better and more personalized experience to you. The cookies are typically stored on your computer's hard drive and are used by Countessa's Closet to help track your clicks as you go through the pages within Countessa's Closets Web site. In addition, Countessa's Closet uses cookies to help keep track of items you put into your shopping bag and to tell us whether you have previously visited Countessascloset.com This allows users to avoid reentering information upon every new visit to our site. If you register or purchase product through Countessascloset.com navigational information from previous browsing visits may be associated with the personal information you provide.
Updating Personal Information:
    We prefer to keep your personal information accurate and up-to-date. To do this, we provide you with the opportunity to update or modify your personal information including billing and shipping information by logging into the shopping cart and Credit Card Gateway.

Links:
    For your convenience, our Web site may contain links to other sites. Countessa's Closet Inc, is not responsible for the privacy practices or the content of such web sites.

Countessa's Closet  E-Mail:
    Countessa's Closet E-Mail allows you to receive exclusive information about special offers, media events, new products and much more. If you're not already registered, simply Send E-mail to Customerservice@countesacloset.com to receive these special messages. If at any time you would like to stop future delivery of Countessas Closet E-Mail, please send E-mail stating the removal, asking to be removed from Countessa's Closet E-mail will not prevent you from receiving e-mail confirmations for any order you place at Countessa's Closet .

Questions/Changes in Policy:
    If you have questions or concerns with respect to our Privacy Policy, please feel free to contact us. If elements of our Privacy Policy change, we will post the policy changes in our Privacy Policy on this Web site. If you are concerned about how your personal information is used, please visit our site often for this and other important announcements about Countessa's Closet..

We use Pacific Web Works Visual Web tools as our web hosting and Intellipay as our SSL gateway for your credit card transactions and I.M.Summers Enterprise Inc for our web site designer and data site analysis company and are both very respected and highly used in e-commrence trade of today business. If you have any questions you may contact our Wed Site Designer at Ivy@countessascloset.com

Countessa's Closet believes in providing a safe and secure shopping experience for all of our clients. We provide stringent and effective security measures on our Web site.

It is our policy to never send private information, such as your credit card number, via e-mail. In fact, this is a practice we recommend you adopt in all of your Internet activities.

We designed Countessa's Closet to accept orders only from Web browsers that permit communication through Secure Socket Layer (SSL) technology. this means you'll be unable to inadvertently place an order through an unsecured connection for example, 6.0 versions or higher of Netscape Navigator and versions 5.0 or higher of Internet Explorer. AOL5.0 or higher Browers accepted.

if you have any questions or concerns feel free to e-mail Customerservice@countessascloset.com